Sunshine Gas Co-op

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Customer Info - Billing Information

Current Rates:
Effective November 1, 2017

Cost of Gas - $2.37/ GJ
Delivery Charge - $1.10 / GJ

Carbon Levy - $1.011 / GJ
Monthly Fixed - $22.00 / month


Gas Rates:
Sunshine, along with the other Co-ops in the Federation of Alberta Gas Co-ops, are shareholders in Gas Alberta Inc. and purchase our gas exclusively from them. The Gas Alberta Inc. portfolio includes hedged, storage, long & short term and daily spot purchases. Sunshine applies a $1.10 GJ variable rate to the "Cost of Gas " and a $22.00 monthly fixed charge to cover the cost of delivery to the customer and to provide services such as line locates, trouble calls, emergency response and maintenance to our pipeline system.

Gas Billing:
Our monthly gas bills are sent out around the 10th of each month with the Due Date the 5th of the following month. When you receive a bill it will be for the previous months consumption. The bill clearly shows the gas volumes and the associated charges for delivery and service. If you have a concern about your account, please contact the office for clarification.

Bill Payment & Options:
Amounts owing must be paid in full by the Due Date each month. There are many options for bill payment including cheque, bank, telephone and/or on-line banking, as well as Visa, Mastercard and debit card. We also offer pre-authorized Credit Card and EFT (Electronic Funds Transfer) payment options.  Please contact the office for more information or to request the authorization/consent form or print the pre-authorization form. Sunshine has already paid for the gas you consumed on your monthly gas bill, and is not in a financial position to extend credit.  Accounts which are in arrears will be contacted and notified with a service lock-off notice and deadline date for payment of arrears.  To avoid having the Arrears Administration fee added to your account and your services locked off, we must receive payment prior to the deadline date.

E-Billing Option:
We are now able to offer E-billing as an electronic option to receive your monthly gas bills.  Please contact our office for an E-billing consent form if you would prefer this method.

Gas Meters:
All gas meters are inspected and sealed by Measurement Canada. Every five years the meter is removed and sent in for verification and re-sealing to verify accuracy. It is extremely rare for a meter to be out of calibration.

Safety:
The main gas shut off valve is located on the riser just below the meter. It is important that this valve is accessible in case of emergency. Also please do not use the meter set to hang garden hoses or to leash pets to.

Sample Bill:
Below is a copy of a Sample bill with explanations to help you understand the breakdown of your bill.

 

 

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